Delete your PT Tracker account
Last updated October 1, 2026
In the app
- Open PT Tracker and sign in.
- Go to your Profile.
- Tap Delete account, enter your password if asked, and type DELETE to confirm.
On the website
Sign in at www.pt-tracker.et, open your Profile and choose Delete account.
By email
If you can’t sign in, email sweavensolutions@gmail.com from the address on your account with the subject “Delete my account”. We’ll confirm and delete it within 30 days.
What gets deleted
- Your name, email, password, profile photo and sign-in tokens.
- Client data: date of birth, height, goals, bodyweight, logged workouts, meal logs and plan assignments.
- Trainer data: profile, bio, certificates, payout details, and the workout and meal plans you created.
- Your notifications, requests and invitations.
Deletion happens immediately and can’t be undone.
What we keep
If you made or received payments, the payment records (amounts, dates and status) are kept for accounting and legal reasons, with your name and contact details removed so they can no longer be linked to you. Custom exercises you created stay in the shared library without your name, so other people’s workout history still makes sense.